Shipping & Delivery

Shipping Policy

Here at Denvy we make every effort to accommodate your shipping preferences, in order to protect our #DenvyDolls. Please ensure your Shipping & Billing address is correct since we will always ship to the address our customer inputs at checkout.

Shipping fees are non-refundable. If you refuse any shipments from shopdenvy.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.

All orders are subject to a processing time of up to 2 business days (excluding Saturdays, Sundays, and Holidays) before shipping.

After your payment is authorized and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holidays.

OUT OF STOCK ITEMS

If your order includes multiple items and one of the items are out of stock, we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item not in stock & we will contact you prior to shipping your order.

USA SHIPPING:

Estimated Times are from when your order has shipped but this can delay due to holidays and other events from the courier.

Free/Standard Shipping: 5–7 business days
Priority Shipping: 3-4 business days
Express Shipping: 1–2 business days

INTERNATIONAL SHIPPING:

Estimated Times are from when your order has shipped but this can delay due to holidays and other events from the courier.

Standard Shipping: 9 – 21 business days.
Express Shipping: under 9 business days.